Logistics is 24/7. How many hours can you work?
We support your operation. We do not control it.
Techluj gives trucking companies and freight brokerages in Canada and the USA a named dispatcher or back office person who works your hours, inside your systems, under your company name. At a fraction of the cost of staffing the same coverage in North America.
No email missed. All calls attended.
- Every call answered by a person, never voicemail
- Every email acknowledged within 30 minutes
- A named primary and a named backup on your account
- A written handover at the end of every shift
- Seven days a week, including your overnight
What we cover
Dispatch, back office and client service for carriers and brokerages
Take one function that is hurting, or take a dedicated seat that covers several. Most clients start with the first and move to the second.
Dedicated and shared teams
A named person who works your hours, on your systems, under your company name. Full-time and yours alone, or shared across a small number of accounts at a lower monthly cost.
Read moreTruck dispatch
Load sourcing, negotiation, booking and driver coordination for small fleets, run from your load board account and your email domain.
Read moreLoad booking for owner-operators
Load sourcing, negotiation and booking for independent owner-operators. No exclusivity clause and no holding your broker relationships hostage.
Read moreBack office support
Document collection, data entry, driver paperwork, filing and the administrative work that piles up when everybody is busy moving freight.
Read moreFreight billing and invoicing
Same-day invoicing with the document pack assembled correctly the first time, accessorials documented, and short pays chased rather than absorbed.
Read moreTrack and trace
Proactive check calls and customer updates around the clock, so your customer hears about a delay from you rather than from their own receiver.
Read moreFreight sales desk
Outbound calling, shipper prospecting, carrier sales and lead qualification. The calls that never happen because everybody is busy moving freight.
Read moreAfter-hours dispatch
Overnight and weekend coverage. Breakdowns handled, check calls made, boards worked, and a written handover waiting when your office opens.
Read moreCarrier onboarding and vetting
Carrier packets processed, authority and insurance verified, safety records checked and monitored, with a written file on every carrier you use.
Read moreThe part that matters
We support your operation. We do not control it.
Ask any owner-operator who has left a dispatch service. The trucks were still his. The broker list was not. The setup packets carried somebody else's phone number and the rate confirmations went to somebody else's inbox.
That is a business model. It is not ours.
Your authority
Your MC or CVOR, your insurance, your safety rating. We never operate under ours.
Your accounts
Your TMS, your load board subscription, your email domain. We work as named users inside them.
Your relationships
Setup packets carry your company name and your number. Brokers know you, not us.
Your decisions
Rate floors, driver discipline, customers. We bring the recommendation. You make the call.
Who we work with
One truck, fifty trucks, or a brokerage desk
The work is different for each, and so is the sensible place to start.
Owner-operators
One truck to five. Load booking while you drive, paperwork chased, invoices out on time, and your authority and relationships staying yours.
Read moreSmall fleets
Five to fifty trucks. The coverage a single local hire structurally cannot give you, at a cost that lets you buy more than one seat.
Read moreFreight brokerages
Track and trace, carrier vetting, after-hours coverage, billing and outbound calling, so your brokers spend their day selling and covering freight.
Read moreNew authority
The first ninety days. Broker packets that get accepted, a business presence that looks established, and dispatch once the wheels are turning.
Read moreHow it works
About three weeks from first call to a person at your desk
1. A conversation
Twenty minutes on what is falling through the cracks. If we are the wrong answer we will say so.
2. A written scope
What is covered, what hours, what is not covered, and what decisions stay with you. One page.
3. You meet the person
Your named primary and named backup, introduced before they start work.
4. Two weeks shadowing
They work alongside your process, learn your brokers and lanes, then take the desk.
Starting out
New authority? Get the presence sorted first.
Brokers check before they set you up. A new carrier with no website, a free email address and a mobile that goes to voicemail gets put at the bottom of the pile, because a lot of fraud looks exactly like that.
Our new fleet launch package covers the website, the business phone system, email on your own domain, and the carrier and broker presentations that get a setup packet accepted. You own all of it.
In the package
- Website on your own domain
- Business email for you and your drivers
- Phone system with extensions and forwarding
- Carrier and broker presentations
- A reusable, correctly assembled setup packet
- Logo, colours and a consistent look
From the desk
Notes from the dispatch floor
Operational detail on the work, written by the people doing it.
Why carrier invoices get short-paid, and the documents that stop it
Short pays are rarely disputes about whether the freight moved. They are disputes about whether the carrier can prove what happened. The proof is a fixed set of documents, collected at a fixed point in the load.
Read Choosing a partnerWho owns the customer? The questions to ask before you sign with a dispatch service
Most disputes between carriers and dispatch services are not about service quality. They are about who controls the broker relationship, the credentials and the notice period. Here is what to read before you sign.
Read Night operationsWhat happens to your freight between midnight and six
Freight does not stop when the office closes. It just stops being watched. Here is what actually moves across a dispatch desk between midnight and six, and what it costs when nobody is at that desk.
ReadTell us what is falling through the cracks
A short call is enough to work out whether a dedicated seat, a shared seat or a single service is the right shape. No commitment, no pressure, and we will say so if we are not the right fit.