Services
Dispatch, back office, billing, client service and outbound sales for trucking companies and freight brokerages in Canada and the USA. Take one function or take a dedicated seat that covers several.
Two ways to buy
A seat, or a service
Most clients start with the single function that is hurting, then move to a dedicated seat once they can see what a full-time person covering their hours is worth.
A dedicated or shared seat
A named person who works your hours across whatever you need covering. Dispatch in the morning, billing in the afternoon, document chasing in between. Priced by the seat rather than by the task.
A single service
One function, defined and handed over. After-hours coverage, billing, track and trace or carrier onboarding. The usual starting point, and the easiest to measure.
The work
What we cover
Dedicated and shared teams
A named person who works your hours, on your systems, under your company name. Full-time and yours alone, or shared across a small number of accounts at a lower monthly cost.
Read moreTruck dispatch
Load sourcing, negotiation, booking and driver coordination for small fleets, run from your load board account and your email domain.
Read moreLoad booking for owner-operators
Load sourcing, negotiation and booking for independent owner-operators. No exclusivity clause and no holding your broker relationships hostage.
Read moreBack office support
Document collection, data entry, driver paperwork, filing and the administrative work that piles up when everybody is busy moving freight.
Read moreFreight billing and invoicing
Same-day invoicing with the document pack assembled correctly the first time, accessorials documented, and short pays chased rather than absorbed.
Read moreTrack and trace
Proactive check calls and customer updates around the clock, so your customer hears about a delay from you rather than from their own receiver.
Read moreFreight sales desk
Outbound calling, shipper prospecting, carrier sales and lead qualification. The calls that never happen because everybody is busy moving freight.
Read moreAfter-hours dispatch
Overnight and weekend coverage. Breakdowns handled, check calls made, boards worked, and a written handover waiting when your office opens.
Read moreCarrier onboarding and vetting
Carrier packets processed, authority and insurance verified, safety records checked and monitored, with a written file on every carrier you use.
Read moreStarting a fleet rather than running one?
New authorities need the infrastructure before they need the coverage. Website, phone system, business email and the carrier and broker presentations that get you taken seriously. That is a separate package.
Tell us what is falling through the cracks
A short call is enough to work out whether a dedicated seat, a shared seat or a single service is the right shape. No commitment, no pressure, and we will say so if we are not the right fit.